Shipping Policy

Last Updated: 26 October 2026

We ship all over India through our trusted logistics partner, iThink Logistics, to ensure your order reaches you safely and on time.

1. Shipping Charges

• Free Shipping on all orders above ₹500.00.
• A flat shipping charge of ₹60.00 applies on orders below this amount.
• An additional Cash on Delivery (COD) handling charge may apply on certain products if you choose COD as your payment method — this is shown clearly at checkout before you place the order.

2. Order Processing Time

• Orders are typically processed and handed over to our courier partner within 1–2 business days of order confirmation.
• Orders placed on Sundays or public holidays are processed on the next working day.
• You will receive an order confirmation via email/SMS, and a tracking update once your order is shipped.

3. Delivery Timelines

• Metro Cities: 3–5 business days
• Other Cities / Towns: 5–8 business days
• Remote / Rural Areas: 7–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, regional restrictions or unforeseen circumstances beyond our control.

4. Order Tracking

Once your order is shipped, it is automatically synced to our shipping partner's system and a tracking number (AWB) is generated. You can track your order from your My Orders page, or via the tracking link shared with you over email/SMS.

5. Serviceable Areas

We currently ship to most pincodes across India. If your pincode is not serviceable by our courier partner, our team will contact you to arrange an alternate delivery option or process a full refund if delivery is not possible.

6. Delayed or Lost Shipments

If your order is significantly delayed or appears lost in transit, please contact our support team with your Order Number. We will coordinate with our shipping partner to locate your package, or arrange a replacement/refund if it cannot be recovered.

7. Failed Delivery Attempts

Our courier partner generally attempts delivery up to 2–3 times. If delivery fails due to an incorrect address, unavailability, or refusal to accept the COD amount, the order may be returned to us (RTO). Re-shipping charges may apply for a second delivery attempt.

8. Contact Us

For any shipping-related questions, reach out to us:

• Email: info@shopvsfoods.com
• Phone: +91 96503 54356